The optimal use of telehealth to deliver safe patient care.
Quick Safety. October 6, 2020;55:1-4.
Telehealth benefits, barriers, and challenges have become more apparent due to its increased use due to COVID-19 physical distancing and quarantine measures. This report summarizes actions to enhance the safety of telehealth. These actions include proactive determination of metrics and a process for tracking activities, use of protocols for telehealth visits, staff training, and orientation to effective care standards and protocols.