Out of the Crisis.
Deming believes that American companies need to transform their method of management to engage and compete successfully. In Out of the Crisis, originally published in 1986, Deming presents his classic theory based on his 14 Points for Management. Deming provides a distinct emphasis on the role of leadership to generate the change required for American business to remain vital. His thoughts on how to change management thinking in order to achieve success have been applied to the health care quality movement.