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PSNet: Patient Safety Network
Journal Article

Patient perceptions of missed nursing care.

Kalisch BJ, McLaughlin M, Dabney BW. Joint Commission journal on quality and patient safety. 2012;38:161-7.

Missed nursing care (failure to perform required patient care elements) is surprisingly common. This qualitative study found that patients were able to reliably identify episodes of missed nursing care and their perceptions correlated with nurses' opinions.