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PSNet: Patient Safety Network
Journal Article

Primary care providers' opening of time-sensitive alerts sent to commercial electronic health record InBaskets.

Cutrona SL, Fouayzi H, Burns L, et al. Journal of general internal medicine. 2017;32:1210-1219.

Electronic health record alerts contribute to alert fatigue and increase provider workload. Some alerts are more time-sensitive than others and a delayed response can adversely impact patient safety. This study found that time-sensitive alerts were less likely to be opened by primary care providers within 24 hours if the provider's InBasket had a high number of notifications at the time of alert delivery or if the alert was sent on the weekend.