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PSNet: Patient Safety Network
Journal Article

Strategies for improving communication in the emergency department: mediums and messages in a noisy environment.

Welch SJ, Cheung DS, Apker J, et al. Joint Commission journal on quality and patient safety. 2013;39:279-86.

Discussing how noise and communication failures in the emergency department affect patients and clinicians, this commentary recommends tactics to enhance communication and reduce ambient noise in this setting.