Strategies for improving communication in the emergency department: mediums and messages in a noisy environment.
Welch SJ, Cheung DS, Apker J, et al. Strategies for improving communication in the emergency department: mediums and messages in a noisy environment. Jt Comm J Qual Patient Saf. 2013;39(6):279-286.
Discussing how noise and communication failures in the emergency department affect patients and clinicians, this commentary recommends tactics to enhance communication and reduce ambient noise in this setting.