Skip to main content
Study

Team experiences of the root cause analysis process after a sentinel event: a qualitative case study.

Liepelt S, Sundal H, Kirchhoff R. Team experiences of the root cause analysis process after a sentinel event: a qualitative case study. BMC Health Serv Res. 2023;23(1):1224. doi:10.1186/s12913-023-10178-3.

Save
Print
November 29, 2023
Liepelt S, Sundal H, Kirchhoff R. BMC Health Serv Res. 2023;23(1):1224.
View more articles from the same authors.

Root cause analysis (RCA) is a frequently used, and sometimes mandatory, method to investigate sentinel events. In this study, members of an RCA committee were interviewed before and after an RCA investigation to elicit their experiences and assess compliance with the Norwegian RCA process. Organizational factors and team composition presented challenges, particularly the inclusion of staff closely involved with the incident under investigation.

Save
Print
Cite
Citation

Liepelt S, Sundal H, Kirchhoff R. Team experiences of the root cause analysis process after a sentinel event: a qualitative case study. BMC Health Serv Res. 2023;23(1):1224. doi:10.1186/s12913-023-10178-3.

Related Resources From the Same Author(s)
Related Resources