A very public failure: lessons for quality improvement in healthcare organisations from the Bristol Royal Infirmary.
Walshe K, Offen N. A very public failure: lessons for quality improvement in healthcare organisations from the Bristol Royal Infirmary. Qual Health Care. 2001;10(4):250-6.
The authors provide an analysis of the Bristol Royal Infirmary inquiry and explain what should be applied from that incident to inform quality improvement efforts at other health care organizations.