Women's safety alerts in maternity care: is speaking up enough?
Rance S, McCourt C, Rayment J, et al. Women's safety alerts in maternity care: is speaking up enough? BMJ Qual Saf. 2013;22(4):348-55. doi:10.1136/bmjqs-2012-001295.
Programs to engage patients in safety encourage patients to speak up about their concerns; however, this study of maternity care patients found that staff are not always receptive when patients voice their concerns.