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Building a resilient patient safety culture: a large healthcare organization's approach to systematically reviewing serious harm events.

Harvey B, Dhalla IA, O'Neill C, et al. Building a resilient patient safety culture: a large healthcare organization's approach to systematically reviewing serious harm events. Healthc Q. 2024;27(1):19-25. doi:10.12927/hcq.2024.27326.

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July 10, 2024
Harvey B, Dhalla IA, O'Neill C, et al. Healthc Q. 2024;27(1):19-25.
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Error reporting and analysis is a key element of a learning organization. This article describes one healthcare organization's approach to systematic review of serious harm events through use of a standardized classification system, frequent meetings, inclusion of the patient and family voice, and application of human factors strategies.

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Harvey B, Dhalla IA, O'Neill C, et al. Building a resilient patient safety culture: a large healthcare organization's approach to systematically reviewing serious harm events. Healthc Q. 2024;27(1):19-25. doi:10.12927/hcq.2024.27326.

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