Challenges to nurses' efforts of retrieving, documenting, and communicating patient care information.
Keenan G, Yakel E, Lopez KD, et al. Challenges to nurses' efforts of retrieving, documenting, and communicating patient care information. J Am Med Inform Assoc. 2013;20(2):245-51. doi:10.1136/amiajnl-2012-000894.
Direct observation of ward nurses' communication patterns revealed that poor interdisciplinary communication and the lack of a readily accessible care plan overview within the electronic medical record greatly inhibited nurses' situational awareness.