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Doctors' unconscious bias affects quality of health care services, research shows.

Dembosky A. All Things Considered. National Public Radio. October 15, 2020.

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October 28, 2020

Dembosky A. All Things Considered. National Public Radio. October 15, 2020.

Physician implicit bias is gaining attention as a patient safety concern. This piece shares a story of ineffective care delivery to a patient with COVID-19 as context for the discussion. Hospital tactics to address the problem such as training and use of patient survey data to motivate individual action are reviewed.