Effect of a systems intervention on the quality and safety of patient handoffs in an internal medicine residency program.
Graham KL, Marcantonio ER, Huang GC, et al. Effect of a systems intervention on the quality and safety of patient handoffs in an internal medicine residency program. J Gen Intern Med. 2013;28(8):986-93. doi:10.1007/s11606-013-2391-7.
Systems changes to facilitate verbal communication combined with a tool to improve written signouts resulted in higher quality handoffs in an internal medicine residency program.