Interruptions in emergency department work: an observational and interview study.
Berg LM, Källberg A-S, Göransson KE, et al. Interruptions in emergency department work: an observational and interview study. BMJ Qual Saf. 2013;22(8):656-63. doi:10.1136/bmjqs-2013-001967.
Emergency department clinicians were interrupted an average of five times per hour but did not perceive these interruptions negatively.