Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition.
Lean methodology focuses on establishing a culture that supports employee safety and drives process improvement. This book provides information about Lean and how to implement such concepts to integrate quality and safety behaviors in health care delivery. One chapter focuses on the use of root cause problem-solving and error prevention. The author spoke about applying Lean in hospitals in a previous PSNet interview .
Graban M. Boca Raton, FL: Productivity Press; 2016. ISBN: 9781498743259.