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Managing competing demands through task-switching and multitasking: a multi-setting observational study of 200 clinicians over 1000 hours.

Walter SR, Li L, Dunsmuir WTM, et al. Managing competing demands through task-switching and multitasking: a multi-setting observational study of 200 clinicians over 1000 hours. BMJ Qual Saf. 2014;23(3):231-41. doi:10.1136/bmjqs-2013-002097.

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February 26, 2014
Walter SR, Li L, Dunsmuir WTM, et al. BMJ Qual Saf. 2014;23(3):231-41.
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Direct observation of emergency department physicians as well as physicians and nurses on wards identified clinicians' workflow management strategies. All clinicians engaged in multitasking and task-switching (voluntarily stopping one task to concentrate on another), and they tended to prioritize clinical tasks over documentation.
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Walter SR, Li L, Dunsmuir WTM, et al. Managing competing demands through task-switching and multitasking: a multi-setting observational study of 200 clinicians over 1000 hours. BMJ Qual Saf. 2014;23(3):231-41. doi:10.1136/bmjqs-2013-002097.

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