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'More than words' - interpersonal communication, cognitive bias and diagnostic errors.

Dahm MR, Williams M, Crock C. 'More than words' - interpersonal communication, cognitive bias and diagnostic errors. Patient Educ Couns. Epub 2021 May 12. doi: 10.1016/j.pec.2021.05.012.

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August 11, 2021
Dahm MR, Williams M, Crock C. Patient Educ Couns. 2022;105(1):252-256.

Cognitive biases and poor communication among providers can lead to diagnostic errors. This commentary presents the links between biases, provider communication, and diagnostic error, and proposes how patient engagement and health communication research can improve the diagnostic process.

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Dahm MR, Williams M, Crock C. 'More than words' - interpersonal communication, cognitive bias and diagnostic errors. Patient Educ Couns. Epub 2021 May 12. doi: 10.1016/j.pec.2021.05.012.

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