'More than words' - interpersonal communication, cognitive bias and diagnostic errors. | PSNet

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'More than words' - interpersonal communication, cognitive bias and diagnostic errors.

August 11, 2021

Dahm MR, Williams M, Crock C. Patient Educ Couns. 2022;105(1):252-256.

View more articles from the same authors.

Cognitive biases and poor communication among providers can lead to diagnostic errors. This commentary presents the links between biases, provider communication, and diagnostic error, and proposes how patient engagement and health communication research can improve the diagnostic process.

PubMed citation

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Diagnostic Errors

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