Journal Article

A patient reported approach to identify medical errors and improve patient safety in the emergency department.

Glickman SW, Mehrotra A, Shea CM, et al. Journal of patient safety. 2016.

Patients' perceptions of care may provide valuable insights for improving safety. Researchers surveyed patients seen in an academic emergency department over a one-year period. They found that patients were able to accurately identify adverse events and near misses, only a small fraction of which were also submitted to an existing incident reporting system.