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PSNet: Patient Safety Network
Journal Article
Study

PReSaFe: A model of barriers and facilitators to patients providing feedback on experiences of safety.

De Brún A, Heavey E, Waring J, et al. Health expectations : an international journal of public participation in health care and health policy. 2017;20:771-778.

Receipt of safety reports from patients and family is an important aspect of patient engagement. This qualitative research study identified several barriers for patients in reporting safety concerns, including inability to separate safety from overall satisfaction with care, insufficient understanding of how to report concerns, and a perception that patient feedback would not lead to change.