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PSNet: Patient Safety Network
Journal Article
Study

Resilience from a stakeholder perspective: the role of next of kin in cancer care.

Bergerød IJ, Braut GS, Wiig S. J Patient Saf. 2020;16(3):e205-e210.

Based on qualitative data from healthcare professionals and managers at two Norwegian hospitals, this study examined how next-of-kin in cancer care play a role in organizational resilience. Findings show that next-of-kin complement healthcare professionals in the four “potentials” considered essential for resilient performance: potential to respond, potential to monitor, potential to learn, and potential to anticipate.