Journal Article

TeamSTEPPS: an evidence-based approach to reduce clinical errors threatening safety in outpatient settings: an integrative review.

Parker AL, Forsythe LL, Kohlmorgen IK. Journal of healthcare risk management : the journal of the American Society for Healthcare Risk Management. 2019;38:19-31.

TeamSTEPPS is a recognized intervention to improve teamwork behaviors. This review examined how TeamSTEPPS affects medical error and patient satisfaction in the ambulatory setting. Although the researchers found that error rates decreased and patient satisfaction improved, they conclude more evidence is needed to confirm the sustainability of these improvements in the outpatient environment.