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A culture of civility: positively impacting practice and patient safety.
Makic MBF. A Culture of Civility: Positively Impacting Practice and Patient Safety. J Perianesth Nurs. 2018;33(2):220-222. doi:10.1016/j.jopan.2017.12.006.
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April 25, 2018
Makic MBF. J Perianesth Nurs. 2018;33(2):220-222.
Disruptive behavior in health care can diminish patient safety. This commentary reviews individual and organizational tactics to address incivility in nursing. The author discusses TeamSTEPPS and other communication interventions as strategies for improvement.
