Journal Article

A culture of civility: positively impacting practice and patient safety.

Makic MBF. Journal of perianesthesia nursing : official journal of the American Society of PeriAnesthesia Nurses. 2018;33:220-222.

Disruptive behavior in health care can diminish patient safety. This commentary reviews individual and organizational tactics to address incivility in nursing. The author discusses TeamSTEPPS and other communication interventions as strategies for improvement.