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PSNet: Patient Safety Network
Journal Article
Review

Patient safety and workplace bullying: an integrative review.

Houck NM, Colbert AM. Journal of nursing care quality. 2017;32:164-171.

Unprofessional behaviors have a negative influence on teamwork and staff retention. This integrative review examined bullying of nurses and how it undermines safe practice. Researchers found that bullying affected fall rates, medication or treatment errors, delays, adverse events, and communication. The authors call for improved policies and interventions to reduce workplace bullying and its effect on patient care.