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Family Input for Quality and Safety (FIQS): using mobile technology for in-hospital reporting from families and patients.

Bardach NS, Stotts JR, Fiore DM, et al. Family Input for Quality and Safety (FIQS): using mobile technology for in-hospital reporting from families and patients. J Hosp Med. Epub 2022 Feb 4. doi: 10.1002/jhm.2777

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March 2, 2022
Bardach NS, Stotts JR, Fiore DM, et al. J Hosp Med. 2022;Epub Feb 4.

Patients and families represent an often untapped resource in identifying errors and adverse events. Using a mobile health tool, pediatric patients and families were encouraged to report safety events that occurred during the child’s hospital stay. These reports were compared with incident reports (IRs) submitted to the internal incident reporting system. Of the 51 potential IR observations, only one had been submitted to the IR system. Notably, differences in the number of reported events varied by race, ethnicity, insurance status, and other marginalized groups, highlighting a need to explicitly engage these populations. 

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Bardach NS, Stotts JR, Fiore DM, et al. Family Input for Quality and Safety (FIQS): using mobile technology for in-hospital reporting from families and patients. J Hosp Med. Epub 2022 Feb 4. doi: 10.1002/jhm.2777