How teams work—or don’t—in primary care: a field study on internal medicine practices.
Chesluk BJ, Holmboe ES. How teams work--or don't--in primary care: a field study on internal medicine practices. Health Aff (Millwood). 2010;29(5):874-879. doi:10.1377/hlthaff.2009.1093.
After observing the daily workings of three internal medicine practices, investigators concluded that physicians and practice staff worked mainly in silos. The practices' ability to deliver patient-centered care was limited by the lack of true interdisciplinary teams.