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Patient safety professionals as the third victims of adverse events.

Holden J; Card AJ.

June 26, 2019
Holden J, Card AJ. J Patient Saf Risk Manag. 2019;24(4):166-175.

Negative consequences can radiate throughout an organization after a patient harm event. This commentary provides an overview of first victims, second victims, and third victims of medical errors, then elaborates on how patient safety professionals responsible for investigating adverse incidents and designing improvements can experience emotional stress, bullying, and staff turnover. The authors recommend increased support and measurement of the impact of patient safety events on these individuals.