Peer support and second victim programs for anesthesia professionals involved in stressful or traumatic clinical events.

Robyn E Finney; Adam K Jacob

Study

Peer support and second victim programs for anesthesia professionals involved in stressful or traumatic clinical events.

February 21, 2024

Finney RE, Jacob AK. Adv Anesth. 2023;41(1):39-52.

View more articles from the same authors.

Staff who experience negative emotions or feelings after being involved in an adverse event are considered "second victims" and require organizational support. This article describes the creation and success of the second victim peer support program Healing Emotional Lives of Peers (HELP). Leadership support, dedicated personnel, and continuous engagement of trained peer supporters has led to HELP's implementation in additional departments and rapid expansion during COVID-19.

PubMed citation

Free full text

Related Resources From the Same Author(s)

Rapid expansion of the Healing Emotional Lives of Peers program during COVID-19: a second victim peer support program for healthcare professionals.

January 31, 2024

Second victim experiences of nurses in obstetrics and gynaecology: a Second Victim Experience and Support Tool Survey

December 23, 2020

Understanding the second victim experience among multidisciplinary providers in obstetrics and gynecology.

May 19, 2021

Evaluation of a second victim peer support program on perceptions of second victim experiences and supportive resources in pediatric clinical specialties using the second victim experience and support tool (SVEST).

November 3, 2021

Factors influencing second victim experiences and support needs of OB/GYN and pediatric healthcare professionals after adverse patient events.

January 17, 2024

Use of the revised second victim experience and support tool to examine second victim experiences of respiratory therapists.

April 26, 2023

Effect of pharmacist email alerts on concurrent prescribing of opioids and benzodiazepines by prescribers and primary care managers: a randomized clinical trial.

October 26, 2022

Mortality risks associated with emergency admissions during weekends and public holidays: an analysis of electronic health records.

June 21, 2017

Countering cognitive biases in minimising low value care.

June 7, 2017

Guidelines for opioid prescribing in children and adolescents after surgery: an expert panel opinion.

December 2, 2020

Significant reduction in preanalytical errors for nonphlebotomy blood draws after implementation of a novel integrated specimen collection module.

December 14, 2016

Changes in medical errors after implementation of a handoff program.

November 12, 2014

Higher rates of misdiagnosis in pediatric patients versus adults hospitalized with imported malaria.

November 26, 2014

Diagnostic performance dashboards: tracking diagnostic errors using big data.

April 4, 2018

A partially structured postoperative handoff protocol improves communication in 2 mixed surgical intensive care units: findings from the Handoffs and Transitions in Critical Care (HATRICC) prospective cohort study.

February 6, 2019

The admission conference call: a novel approach to optimizing pediatric emergency department to admitting floor communication.

May 29, 2019

Apparent cause analysis: a safety tool.

May 20, 2020

The MedSafer study-electronic decision support for deprescribing in hospitalized older adults: a cluster randomized clinical trial.

February 2, 2022

Potentially inappropriate medication use is associated with increased risk of incident disability in healthy older adults.

September 6, 2023

The I-READI quality and safety framework: a health system’s response to airway complications in mechanically ventilated patients with Covid-19.

February 17, 2021

Effective followership: a standardized algorithm to resolve clinical conflicts and improve teamwork.

August 12, 2015

Association of adverse effects of medical treatment with mortality in the United States: a secondary analysis of the Global Burden of Diseases, Injuries, and Risk Factors study.

January 30, 2019

Economic outcomes associated with safety interventions by a pharmacist–adjudicated prior authorization consult service.

May 29, 2019

Use of error management theory to quantify and characterize residents' error recovery strategies.

January 15, 2020

Pharmacist workload and pharmacy characteristics associated with the dispensing of potentially clinically important drug-drug interactions.

May 9, 2007

National Partnership for Maternal Safety: Consensus Bundle on Venous Thromboembolism.

December 7, 2016

Association of off-label drug use and adverse drug events in an adult population.

November 11, 2015

Effects of an enhanced discharge planning intervention for hospitalized older adults: a randomized trial.

November 14, 2012

Safety in the home healthcare sector: development of a new household safety checklist.

May 9, 2012

The MedSafer Study: a controlled trial of an electronic decision support tool for deprescribing in acute care.

July 31, 2019

Effect of restriction of the number of concurrently open records in an electronic health record on wrong-patient order errors: a randomized clinical trial.

May 29, 2019

Preventable harm because of outpatient medication errors among children with leukemia and lymphoma: a multisite longitudinal assessment.

February 15, 2023

Clinical data sharing improves quality measurement and patient safety.

March 24, 2021

Assessing the utility of ChatGPT throughout the entire clinical workflow: development and usability study.

September 13, 2023

Comparison of a prototype for indications-based prescribing with 2 commercial prescribing systems.

May 1, 2019

Beyond medication reconciliation: the correct medication list.

May 3, 2017

Preventing harm in the ICU—building a culture of safety and engaging patients and families.

July 12, 2017

Variability in diagnostic error rates of 10 MRI centers performing lumbar spine MRI examinations on the same patient within a 3-week period.

November 17, 2016

Cold debriefings after in-hospital cardiac arrest in an international pediatric resuscitation quality improvement collaborative.

September 2, 2020

Missed acute myocardial infarction in the emergency department-standardizing measurement of misdiagnosis-related harms using the SPADE method.

August 19, 2020

Incidence and OR team awareness of “near-miss” and retained surgical sharps: a national survey on United States operating rooms.

June 23, 2021

Preventing home medication administration errors.

March 14, 2022

Optimizing Therapy to Prevent Avoidable Hospital Admissions in Multimorbid Older Adults (OPERAM): cluster randomised controlled trial.

August 18, 2021

Association of hospital markup with preventable adverse events following pancreatic surgery in the United States.

February 7, 2024

Patient safety in remote primary care encounters: multimethod qualitative study combining Safety I and Safety II analysis.

December 20, 2023

Burden of serious harms from diagnostic error in the USA.

July 28, 2023

Rate of diagnostic errors and serious misdiagnosis-related harms for major vascular events, infections, and cancers: toward a national incidence estimate using the “Big Three”.

June 3, 2020

Preventable mortality after common urological surgery: failing to rescue?

September 3, 2014

Evaluation of harm associated with high dose-range clinical decision support overrides in the intensive care unit.

January 23, 2019

Serious misdiagnosis-related harms in malpractice claims: the "Big Three": vascular events, infections, and cancers.

July 17, 2019

The role of housestaff in implementing medication reconciliation on admission at an academic medical center.

June 16, 2010

Ten years after the IOM report: engaging residents in quality and patient safety by creating a house staff quality council.

March 30, 2011

An anesthesiology department leads culture change at a hospital system level to improve quality and patient safety.

February 23, 2011

Choice, transparency, coordination, and quality among direct-to-consumer telemedicine websites and apps treating skin disease.

June 1, 2016

Prevalence of inappropriate antibiotic prescriptions among US ambulatory care visits, 2010–2011.

May 25, 2016

Use of an appreciative inquiry approach to improve resident sign-out in an era of multiple shift changes.

January 25, 2012

Physicians' perspectives regarding prescription drug monitoring program use within the Department of Veterans Affairs: a multi-state qualitative study.

April 18, 2018

Implementation of a structured hospital-wide morbidity and mortality rounds model.

May 31, 2017

Prospective evaluation of medication-related clinical decision support over-rides in the intensive care unit.

February 28, 2018

Scaling the EQUIPPED medication safety program: traditional and hub-and-spoke implementation models.

March 6, 2024

Adverse outcomes of polypharmacy in older people: systematic review of reviews.

March 18, 2020

Monitoring for medication errors in outpatient settings.

January 28, 2009

Analysis of deaths related to anesthesia in the period 1996-2004 from closed claims registered by the Danish Patient Insurance Association.

May 30, 2007

Making Health Care Safer II: An Updated Critical Analysis of the Evidence for Patient Safety Practices.

March 6, 2013

Implementation of the I-PASS handoff program in diverse clinical environments: a multicenter prospective effectiveness implementation study.

November 16, 2022

Enabling a learning healthcare system with automated computer protocols that produce replicable and personalized clinician actions.

August 4, 2021

The impact of racism on child and adolescent health.

July 1, 2019

Families as partners in hospital error and adverse event surveillance.

March 8, 2017

Design and implementation of an application and associated services to support interdisciplinary medication reconciliation efforts at an integrated healthcare delivery network.

December 6, 2006

Delayed access to care and late presentations in children during the COVID-19 pandemic: a snapshot survey of 4075 paediatricians in the UK and Ireland.

July 29, 2020

First do no harm: practitioners' ability to 'diagnose' system weaknesses and improve safety is a critical initial step in improving care quality.

March 3, 2021

Critical care nurses’ physical and mental health, worksite wellness support, and medical errors.

July 14, 2021

Test-retest reliability of an experienced Global Trigger Tool review team.

October 27, 2021

Chief resident indirect supervision in training safety study: is a chief resident general surgery service safe for patients?

September 1, 2021

The problem with 'My Five Moments for Hand Hygiene'.

August 25, 2021

Defining the landscape of patient harm after osteopathic manipulative treatment: synthesis of an adverse event model.

December 13, 2023

Transparency, public reporting, and a culture of change to quality and safety in cardiac surgery.

November 9, 2022

A perfect storm averted: flawed systems, a dropped ball, and cognitive biases delay a critical diagnosis.

November 2, 2022

Prevalence and sources of duplicate information in the electronic medical record.

October 12, 2022

A quality improvement initiative to improve pediatric discharge medication safety and efficiency.

August 16, 2023

Does seasonal variation in orthopaedic trauma volume correlate with adverse hospital events and burnout?

August 31, 2022

Wake-up call: night shifts adversely affect nurse health and retention, patient and public safety, and costs.

September 20, 2023

Simulating for quality: a centralized quality improvement and patient safety simulation curriculum for residents and fellows.

June 1, 2022

Quality improvement initiative to decrease central line-associated bloodstream infections during the COVID-19 pandemic: a "zero harm" approach.

April 19, 2023

Associations of workflow disruptions in the operating room with surgical outcomes: a systematic review and narrative synthesis.

June 17, 2020

Considering chance in quality and safety performance measures: an analysis of performance reports by boards in English NHS trusts.

January 18, 2017

A decade of health information technology usability challenges and the path forward.

February 13, 2019

Development and validation of a taxonomy of adverse handover events in hospital settings.

February 18, 2015

Utilizing information technology to mitigate the handoff risks caused by resident work hour restrictions.

May 26, 2010

Structured communication for patient safety in emergency medical services: a legal case report.

May 19, 2010

The effect of a program to shorten the decision-to-delivery interval for emergent cesarean section on maternal and neonatal outcome.

May 25, 2016

Ward round template: enhancing patient safety on ward rounds.

June 13, 2018

Effect of genetic diagnosis on patients with previously undiagnosed disease.

November 7, 2018

Student perceptions of clinical quality and safety.

November 9, 2016

Alarm fatigue: use of an evidence-based alarm management strategy.

September 14, 2016

A national study links nurses' physical and mental health to medical errors and perceived worksite wellness.

March 21, 2018

Should all duty hours be the same? Results of a national survey of surgical trainees.

July 29, 2009

Examining the relationship between nurse fatigue, alertness, and medication errors.

April 3, 2024

Testing alertness of emergency physicians: a novel quantitative measure of alertness and implications for worker and patient care.

January 15, 2020

Blueprint for restructuring a department of surgery in concert with the health care system during a pandemic: the University of Wisconsin Experience.

May 6, 2020

Related Resources

Patient Safety Innovations

Risk Mitigation Using the Anesthesia Risk Alert Program: Applying a Proactive Approach With Data Review & Collaborating With a Second Practitioner

April 10, 2024

Support and recovery strategies for second victims.

April 3, 2024

Safety and Human Performance in the Operating Room and Other Extreme Environments.

March 27, 2024

Creating a just culture in the perioperative setting.

March 13, 2024

Time for prefilled syringes - everywhere.

March 13, 2024

WebM&M Cases

When Vomit Gets in the Way: Aspiration Resulting in Death During Endoscopy

February 28, 2024

WebM&M Cases

Airway Obstruction during Anterior Cervical Spine Surgery

February 28, 2024

Three quarters of preventable patient harm stems from situation awareness breakdowns: recognizing and addressing the core issue.

February 21, 2024

Handbook of Perioperative and Procedural Patient Safety.

February 7, 2024

Psychological safety and hierarchy in operating room debriefing: reflexive thematic analysis.

January 31, 2024

WebM&M Cases

Syringe Swap During Regional Block: A Case of Medication Error and Recovery.

January 31, 2024

Patient Safety Primers

Retained Surgical Items: Definition and Epidemiology.

January 4, 2024

Anaesthesia clinicians' perception of safety, workload, anxiety, and stress in a remote hybrid suite compared with the operating room.

December 13, 2023

Improving patient safety governance and systems through learning from successes and failures: qualitative surveys and interviews with international experts.

December 6, 2023

Perceptions of use of names, recognition of roles, and teamwork after labeling surgical caps.

December 6, 2023

Research from webAIRS incident reporting system.

November 29, 2023

Anesthesia workspaces for safe medication practices: design guidelines.

November 15, 2023

Technology, Education and Safety

November 15, 2023

Facilitators and barriers to the implementation of surgical safety checklist (SSC): an integrative review.

November 15, 2023

Use of the Second Victim Experience and Support Tool (SVEST) to assess the impact of a departmental peer support program on anesthesia professionals' second victim experiences (SVEs) and perceptions of support two years after implementation.

November 8, 2023

Building cultures of high reliability: lessons from the high reliability organization paradigm.

November 1, 2023

Achieving a successful patient safety program with implementation of a harm reduction strategy.

October 25, 2023

Perioperative team-based morbidity and mortality conferences: a systematic review of the literature.

October 11, 2023

Surgeons' leadership style and team behavior in the hybrid operating room: prospective cohort study.

October 4, 2023

Fire safety in the operating room.

October 1, 2023

Surgeon's narcissism, hostility, stress, bullying, meaning in life and work environment: a two-centered analysis.

September 27, 2023

Barriers and facilitators associated with the implementation of surgical safety checklists: a qualitative systematic review.

September 27, 2023

In search of an international multidimensional action plan for second victim support: a narrative review.

September 13, 2023

Handling injectable medications in anaesthesia: Guidelines from the Association of Anaesthetists.

August 23, 2023

Guidelines on Human Factors in Critical Situations 2023.

August 9, 2023

See More About The Topic

Psychological and Social Complications

Peer support and second victim programs for anesthesia professionals involved in stressful or traumatic clinical events.

Risk Mitigation Using the Anesthesia Risk Alert Program: Applying a Proactive Approach With Data Review & Collaborating With a Second Practitioner

Retained Surgical Items: Definition and Epidemiology.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Peer support and second victim programs for anesthesia professionals involved in stressful or traumatic clinical events.

Risk Mitigation Using the Anesthesia Risk Alert Program: Applying a Proactive Approach With Data Review & Collaborating With a Second Practitioner

Retained Surgical Items: Definition and Epidemiology.

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site