Risk managers' descriptions of programs to support second victims after adverse events.
White AA, Brock DM, McCotter PI, et al. Risk managers' descriptions of programs to support second victims after adverse events. J Healthc Risk Manag. 2015;34(4):30-40. doi:10.1002/jhrm.21169.
This AHRQ-funded study surveyed risk managers about programs that provide support for clinicians involved in adverse events, who are often referred to as second victims. Approximately three-quarters of organizations reported having a support program, but they varied widely in structure and staffing. Many of the programs lacked elements recommended by national standards, suggesting significant room for improvement.