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The role of informal dimensions of safety in high-volume organisational routines: an ethnographic study of test results handling in UK general practice.

Grant S, Checkland K, Bowie P, et al. The role of informal dimensions of safety in high-volume organisational routines: an ethnographic study of test results handling in UK general practice. Implement Sci. 2017;12(1):56. doi:10.1186/s13012-017-0586-8.

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June 14, 2017
Grant S, Checkland K, Bowie P, et al. Implement Sci. 2017;12(1):56.

Test result management is a critical aspect of ambulatory patient safety. This direct observation study identified highly variable strategies across outpatient practices with different vulnerabilities. These results underscore the need to develop interventions to enhance management of test results.

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Grant S, Checkland K, Bowie P, et al. The role of informal dimensions of safety in high-volume organisational routines: an ethnographic study of test results handling in UK general practice. Implement Sci. 2017;12(1):56. doi:10.1186/s13012-017-0586-8.