Speaking up for patient safety by hospital-based health care professionals: a literature review.
Okuyama A, Wagner C, Bijnen B. Speaking up for patient safety by hospital-based health care professionals: a literature review. BMC Health Serv Res. 2014;14:61. doi:10.1186/1472-6963-14-61.
Empowering frontline caregivers to speak up about safety hazards is crucial to developing a culture of safety. This literature review describes several factors that encourage providers to identify and discuss safety issues, including the perceived risk to patients and support from higher management.