Urban outpatient views on quality and safety in primary care.

Deborah Dowell; Linda Baier Manwell; Ann Maguire; Perry G An; Laura Paluch; Karla Felix; Eric Williams; MEMO Investigators

Study

Urban outpatient views on quality and safety in primary care.

November 9, 2005

Dowell D, Manwell LB, Maguire A, et al. Healthc Q. 2005;8(2):suppl 2-8.

View more articles from the same authors.

In this AHRQ-funded study, investigators conducted focus groups with patients to explore health care quality and safety issues. The authors conclude that patients can provide important insight for systems improvement and error reduction.

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See More About The Topic

Quality and Safety Professionals

Discontinuities, Gaps, and Hand-Off Problems

Medication Errors/Preventable Adverse Drug Events

Narrative/Storytelling

Provider-Patient Communication

Urban outpatient views on quality and safety in primary care.

Debriefing for Clinical Learning

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