Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare.

Clapper C; Merlino J; Stockmeier C.

Achieving zero preventable harms has emerged as a clarion call for patient safety improvement. This book draws on the experience of high-risk industries to provide practices and tools that translate knowledge from aviation and other risky work environments to health care. Notable approaches covered include high reliability, learning systems, and just culture.