Journal Article

Deployment of a second victim peer support program: a replication study.

Merandi J; Liao N; Lewe D; Morvay S; Stewart B; Catt C; Scott SD.

This study reports on the implementation of a second victim support program for staff at a pediatric hospital. Building on a previously described model, the institution developed a system to provide support for staff involved in errors. Over a 2-year period, more than 200 staff received support and survey responses indicated that employees found the program to be beneficial.