Building a program of expanded peer support for the entire health care team: no one left behind.

Timothy E Klatt; Jessica F Sachs; Chiang-Ching Huang; Alicia M Pilarski

Study

Building a program of expanded peer support for the entire health care team: no one left behind.

October 13, 2021

Klatt TE, Sachs JF, Huang C-C, et al. Jt Comm J Qual Patient Saf. 2021;47(12):759-767.

View more articles from the same authors.

This article describes the implementation of a peer support program for “second victims” in a US healthcare system. Following training, peer supporters assisted at-risk colleagues, raised awareness of second victim syndrome, and recruited others for training. The effectiveness of the training was assessed using the Second Victim Experience Support Tool. The most common event supported was inability to stop the progress of a medical condition, including COVID-19.

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