Health care work environments, employee satisfaction, and patient safety: care provider perspectives.
Rathert C, May DR. Health care work environments, employee satisfaction, and patient safety: care provider perspectives. Health Care Manage Rev. 2007;32(1):2-11.
The authors sought to measure the relationship between nurse perception of patient-centeredness in their unit and its effect on safety. They found that nurses in an patient-centered environment were more satisfied with their jobs and more comfortable discussing and reporting errors.