'My five moments for hand hygiene': a user-centred design approach to understand, train, monitor and report hand hygiene.
Sax H, Allegranzi B, Uçkay I, et al. 'My five moments for hand hygiene': a user-centred design approach to understand, train, monitor and report hand hygiene. J Hosp Infect. 2007;67(1):9-21.
Combining evidence regarding hand hygiene in hospitals with human factors and cognitive science concepts, the authors create a practical model for reducing infections through alcohol-based hand rubbing.