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Systems approach to health service design, delivery and improvement: a systematic review and meta-analysis.

February 3, 2021

Komashie A, Ward JR, Bashford T, et al. BMJ Open. 2021;11(1):e037667.

View more articles from the same authors.

A systems approach is a key element in safe patient care. This systematic review concluded that a systems approach to healthcare design and delivery can lead to significant improvements in patient and service outcomes (e.g., fewer delays for appointments and time-to-treatment).

PubMed citation

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