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PSNet: Patient Safety Network
Journal Article
Commentary

Organisational reporting and learning systems: innovating inside and outside of the box.

Sujan M, Furniss D. Clinical Risk. 2015;21(1):7-12.

Incident reporting systems are a popular method for hospitals to detect patient safety hazards, but little progress has been made in utilizing information from these systems to reduce risks. This commentary describes the experiences of two projects aimed at learning from error reports, an internal organizational approach operated by local teams and an external social media mechanism hosted on a public Web site.