Conflict resolution: applying aviation crew resource management in healthcare.

Ariel Braverman

Commentary

Conflict resolution: applying aviation crew resource management in healthcare.

November 10, 2021

Braverman A. Nurs Manage. 2021;52(9):30-34.

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In high-consequence environments, differences of opinion can undermine teamwork and result in operational failure. This article discusses the application of crew resource management (CRM) to the clinical environment. The author outlines steps to translate the aviation CRM experience into the health care domain to improve communication and resolve conflicts in stressful situations.

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Conflict resolution: applying aviation crew resource management in healthcare.

Preventing Falls Through Patient and Family Engagement to Create Customized Prevention Plans

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