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PSNet: Patient Safety Network
Journal Article

Enhancing safety culture through improved incident reporting: a case study in translational research.

Flott K, Nelson D, Moorcroft T, et al. Health affairs (Project Hope). 2018;37:1797-1804.

This initiative report outlines a series of interventions employed at a large health care provider in London over a 2-year period to improve incident reporting and optimize its use as a learning tool. The authors review how the project enhanced report monitoring, policy support, and frontline ownership of efforts to improve culture survey results, reduce health care–associated patient harm, and increase incident reporting activity.