Fostering a just culture in healthcare organizations: experiences in practice.
A just culture in healthcare balances organizational and individual responsibility and accountability when medical errors occur. This qualitative study including five healthcare organizations in the Netherlands concluded that open communication and emotional responses are important components of just culture. Researchers also identified several challenges in fostering a just culture, including how individual accountability is addressed and how to combine transparency with patient and clinician privacy.
van Baarle E, Hartman L, Rooijakkers S, et al. BMC Health Serv Res. 2022;22(1):1035.