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PSNet: Patient Safety Network
Journal Article
Study

Exploring psychological safety in healthcare teams to inform the development of interventions: combining observational, survey and interview data.

O’Donovan R, McAuliffe E. BMC Health Serv Res. 2020;20(1):810.

Organizational cultures that encourage psychological safety have been shown to increase safe healthcare. The authors used survey, observational, and interview data to explore psychological safety within four healthcare teams in one hospital. While survey results indicated a high level of psychological safety, observations and interviews identified examples of situations resulting in lower levels of psychological safety, such as absence of learning behavior, low levels of support from other team members, and lack of familiarity among team members.