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Audiovisual Presentation

Reducing patient risk from prescription instruction errors—a six sigma approach.

O'Dell ML; Andell JL; American Society for Quality; ASQ; Creative Healthcare USA.

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June 18, 2008
O'Dell ML; Andell JL; American Society for Quality; ASQ; Creative Healthcare USA.

This Web presentation describes how one hospital's new prescription instructions caused errors and demonstrates how the six sigma approach allowed them to make the process safer.

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O'Dell ML; Andell JL; American Society for Quality; ASQ; Creative Healthcare USA.