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Study
The influence of professional identity on how the receiver receives and responds to a speaking up message: a cross-sectional study.
March 29, 2023
Barlow M, Watson B, Jones EW, et al. BMC Nurs. 2023;22(1):26.
Healthcare providers may decide to speak up or remain silent about patient safety concerns based on the expected response of the recipient. In this study, clinicians from multiple disciplines responded to two hypothetical speaking up scenarios to explore the impact of communication behavior and speaker characteristics (e.g., discipline, seniority, presence of others) on the recipient’s intended response. Each of the factors played a role in how the clinician received the message and how they would respond.
