To err is human, to apologize is hard.
Krakower TM. To err Is human, to apologize is hard. JAMA. 2021;326(3):223-224. doi:10.1001/jama.2021.10840.
Disclosure and apology are two related actions that aid in rebuilding trust between clinicians, patients, and families when error occurs. This essay shares a parent’s reflection on the value of apology that is honest, compassionate, and timely.