Journal Article
Study

Designing and implementing a comprehensive quality and patient safety management model: a paradigm for perioperative improvement.

Herzer KR, Mark LJ, Michelson JD, et al. Journal of Patient Safety. 2008;4.

This study describes a comprehensive model that combined incident reporting systems, a multidisciplinary team approach, and Lean Six Sigma methodologies to successfully identify captured defects, and then implement more than 90 quality improvement projects.