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Study
Using participatory design to engage physicians in the development of a provider-level performance dashboard and feedback system.
February 2, 2022
Patel S, Pierce L, Jones M, et al. Jt Comm J Qual Patient Saf. 2022;48(3):165-172.
Performance feedback is an essential component of patient safety and quality improvement. In this participatory study, researchers engaged hospitalists in design sessions and surveys to develop a performance dashboard and feedback system. Physicians preferred that the dashboard be used to aid in clinical practice improvement as part of a non-punitive system.
