Influencing sceptical staff to become supporters of service improvement: a qualitative study of doctors' and managers' views.
Gollop R, Whitby E, Buchanan D, et al. Influencing sceptical staff to become supporters of service improvement: a qualitative study of doctors' and managers' views. Qual Saf Health Care. 2004;13(2):108-14.
Gollop R, Whitby E, Buchanan D, et al. Influencing sceptical staff to become supporters of service improvement: a qualitative study of doctors' and managers' views. Qual Saf Health Care. 2004;13(2):108-14.